Pricing

ResQliv24 Pricing

Simple, transparent pricing — no hidden fees, no fixed-term contract.

ResQliv24 costs a one-off RM500 for the ResQfone device plus a monthly plan. Basic is RM60/month and covers SOS, fall detection, GPS, 4G SIM and the 24/7 Careline. Complete is RM80/month and adds AIA Personal Accident insurance. Dementia Care is RM80/month and adds geo-fencing and CareTrackers. There is no fixed-term contract.

Pricing at a Glance

Item Price Notes
ResQfone DeviceOne-off purchase RM500 Customer owns the device. 1-year warranty with 1-to-1 replacement for eligible defects. Expected lifespan 5–7 years.
Basic Plan Monthly subscription RM60/month SOS, automatic fall detection, GPS, WhatsApp & SMS alerts, 4G SIM, two-way voice, 24/7 Careline, No-Motion Alert, ambulance coordination, ResQliv24 app. Mainly for seniors aged 65+.
Complete Plan Includes PA Insurance Monthly subscription RM80/month Everything in Basic, plus AIA Personal Accident insurance included in the plan price: RM100,000 AD&D benefit, RM2,000 medical expenses per accident, RM100/day hospital allowance (up to 365 days). Entry age up to 75; renewable to 100. Subject to AIA eligibility and policy terms.
Dementia Care Plan Monthly subscription RM80/month Everything in Basic, plus geo-fencing, wandering alerts, 24-hour movement history, and two Apple Find My CareTrackers. For seniors who may wander or become disoriented.
Contract No fixed term One month's notice to cancel. No refunds after cancellation (see FAQ Q28–Q30).

All prices in Malaysian Ringgit (MYR). Monthly plan requires the RM500 ResQfone device. Prices correct at time of publication.

Compare Plans

Basic

RM60 / month

+ RM500 device (one-off)

  • SOS emergency button
  • Automatic fall detection
  • GPS location tracking
  • WhatsApp & SMS alerts
  • 4G SIM included
  • Two-way voice
  • 24/7 Careline
  • No-Motion Alert
  • Ambulance coordination
  • ResQliv24 mobile app
Includes Insurance

Complete

RM80 / month

+ RM500 device (one-off)

  • Everything in Basic
  • AIA Personal Accident insurance included
  • RM100,000 AD&D benefit
  • RM2,000 medical per accident
  • RM100/day hospital allowance
  • Entry age up to 75

Dementia Care

RM80 / month

+ RM500 device (one-off)

  • Everything in Basic
  • Geo-fencing & safe zone
  • Wandering alerts
  • 24-hour movement history
  • Two Apple Find My CareTrackers

Why is there a monthly fee?

The RM500 covers the ResQfone hardware — you own the device. The monthly subscription keeps it connected and supported. It covers:

  • Mobile data plan & voice/call plan (4G SIM)
  • ResQliv24 safety platform & mobile app
  • WhatsApp & SMS emergency notifications
  • 24/7 Careline operations
  • Emergency coordination & ambulance support
  • AIA Personal Accident insurance (Complete plan only)

There is no fixed-term contract. Cancel with one month's notice. See FAQ Q27–Q30 for full subscription details.

Ready to protect your loved one? Chat with us to choose the right plan.

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