ResQFone
ResQfone 4G Medical Alert Device
Malaysia's Leading 4G Medical Alert with SOS, Fall Detection & GPS
Age Safely, Anytime, Anywhere — No Wi-Fi or Smartphone Needed
ResQfone empowers seniors to live independently with confidence while giving families peace of mind. Powered by nationwide 4G connectivity, it provides reliable protection both at home and on the go — without the need for Wi-Fi or Bluetooth.
Whether it's a fall, medical emergency, or simply the reassurance of knowing help is always within reach, ResQfone keeps seniors connected to the people who matter most.
Key Features
🚨 One-Touch SOS Button
Press SOS to instantly connect with the ResQliv24 Careline and notify nominated family members.
🤕 Automatic Fall Detection
Detects hard falls automatically and sends emergency alerts even when the wearer cannot press SOS.
📞 Two-Way Voice Communication
Speak directly with the ResQliv24 Careline and up to 4 Guardians through the device.
📍 GPS Location Tracking
Allows family members and caregivers to locate the wearer quickly during an emergency.
💬 Instant WhatsApp Alerts
Emergency notifications with GPS location sent instantly to nominated family members.
📡 Nationwide 4G Coverage
Built-in 4G SIM card. Works across Malaysia wherever 4G is available. No Wi-Fi. No Bluetooth.
⚖️ Lightweight — Only 40g
Comfortable enough to wear every day, including in the shower (IP67 water-resistant).
🚶 No-Motion Alert
Detects prolonged inactivity and alerts guardians — a safety net when SOS cannot be pressed.
📍 Geo-Fencing
Set safe zones and receive alerts if the senior leaves — ideal for seniors with dementia.
🚿 IP67 Shower Proof
Wear it confidently during daily activities including showering.
💊 Medication Reminder
Programmable reminders help seniors take medication on time.
Pricing
| Item | Price | Notes |
|---|---|---|
| ResQfone Device | RM500 (one-off) | You own the device. 1-year warranty. |
| Basic Plan | RM60/month | SOS, fall detection, GPS, 4G SIM, two-way voice, 24/7 Careline, WhatsApp alerts, app. |
| Complete Plan | RM80/month | Everything in Basic + AIA Personal Accident insurance included (RM100,000 AD&D, RM2,000 medical, RM100/day hospital). |
| Dementia Care Plan | RM80/month | Everything in Basic + geo-fencing, wandering alerts, 24-hr movement history, 2 Apple Find My CareTrackers. |
No fixed-term contract. One month's notice to cancel. See full pricing →
AIA Personal Accident Insurance — Included in the Complete Plan (RM80/month)
The Complete Plan (RM80/month) includes AIA Personal Accident insurance at no extra cost.
What's Covered
- Up to RM100,000 Accidental Death & Dismemberment benefit
- Up to RM2,000 medical expenses per accident (includes eligible ambulance fees)
- RM100/day hospital allowance, up to 365 days per accident
Eligibility
- Entry age: up to 75 years old
- Renewable annually up to 100 years old
- Malaysia only
Subject to AIA eligibility and policy terms. Compare all plans →
Ideal For
Real-Life Scenario — Mrs. Lee, Age 76
Mrs. Lee slipped in her bathroom and was unable to stand. ResQfone automatically detected the fall and sent alerts to her daughter and the ResQliv24 Careline. Through two-way voice, the Careline confirmed her condition while her daughter arranged assistance. Help arrived quickly because the alert was immediate.
Frequently Asked Questions
Can I use ResQfone outside my home?
Yes. ResQfone works anywhere in Malaysia with 4G coverage — indoors and outdoors.
Does ResQfone require Wi-Fi?
No. It uses a built-in 4G SIM card and works independently of Wi-Fi or Bluetooth.
Does the senior need a smartphone?
No. ResQfone operates completely independently.
What happens when SOS is pressed?
ResQfone prompts the senior up to three times to cancel if it's a false alarm, then sends WhatsApp and SMS alerts with GPS location to all guardians and calls them sequentially.