Our Solutions
Our Solutions
Smart emergency protection for seniors, care facilities, and retirement communities across Malaysia.
OUR SOLUTIONS
ResQfone
For Senior 65+
ResQhome
For Nursing Homes / Assisted Living
ResQcommunity
For Retirement Village / Senior Apartment
Ai-ResQwatch
For Senior 50+ — Coming Soon in 2027
RESQFONE
Malaysia's Leading 4G Medical Alert Device
Age Safely, Anytime, Anywhere
ResQfone empowers seniors to live independently with confidence while giving families peace of mind. Powered by nationwide 4G connectivity, it provides reliable protection both at home and on the go — without the need for Wi-Fi or Bluetooth.
Whether it's a fall, medical emergency, or simply the reassurance of knowing help is always within reach, ResQfone keeps seniors connected to the people who matter most.
Key Features
🚨 One-Touch SOS Emergency Button
Press the SOS button to instantly connect with the ResQliv24 Careline and notify your nominated family members.
🤕 Automatic Fall Detection
Detects hard falls automatically and sends emergency alerts even when the wearer is unable to press the SOS button.
📞 Two-Way Voice Communication
Communicate directly with the ResQliv24 Careline and 4 Guardians through the device for immediate assistance and reassurance.
📍 GPS Location Tracking
Allows family members and caregivers to locate the wearer quickly during an emergency.
💬 Instant WhatsApp Alerts
Emergency notifications with GPS location are instantly sent to nominated family members, helping them respond faster.
📡 Nationwide 4G Coverage
Powered by a built-in 4G SIM card, ResQfone works across Malaysia wherever 4G coverage is available. No Wi-Fi. No Bluetooth. Just reliable protection.
⚖️ Lightweight & Comfortable
Weighing only 40 grams, ResQfone is lightweight, comfortable, and designed to be worn every day.
🚶 No Motion Alert
Detects prolonged inactivity and sends an alert when no movement is detected for a predefined period, helping identify potential emergencies.
📍 Geo-Fencing
Set safe zones for your loved ones and receive notifications if they leave the designated area — ideal for seniors living with dementia.
🚿 Shower Proof (IP67)
Designed with an IP67 water-resistant rating, allowing users to wear it confidently during daily activities, including showering.
💊 Medication Reminder
Programmable reminders help seniors remember to take their medication on time, supporting better treatment adherence.
Optional Personal Accident (PA) Insurance
For added peace of mind, customers can enhance their protection with our optional Personal Accident (PA) Insurance plan, specially designed for eligible seniors.
Coverage Highlights
- Personal Accident Coverage of up to RM100,000
- Medical Expenses / Ambulance Fee of up to RM2,000 per accident
- Hospitalization Allowance of RM100 per day
- Covers common accidental incidents, including: Falls, Dengue fever, Food poisoning, Animal and insect bites, and other eligible accidental injuries
Eligibility
- Entry age: Up to 75 years old
- Renewable annually up to 100 years old
- Coverage is valid within Malaysia only
Benefits
- Designed specifically for eligible seniors
- Affordable monthly premium
- Complements your ResQliv24 emergency protection for greater peace of mind
Terms and conditions apply.
Ideal For
ResQfone is suitable for:
Real-Life Scenario — Mrs. Lee, Age 76
Mrs. Lee slipped in her bathroom and was unable to stand up. ResQfone automatically detected the fall and immediately sent alerts to her daughter and the ResQliv24 Careline. Through two-way voice communication, the Careline confirmed her condition while her daughter arranged immediate assistance. Because help was alerted quickly, Mrs. Lee received the support she needed without facing the emergency alone.
Pricing — Simple & Affordable
One-Time Device Purchase
Purchase your ResQfone device with a one-time payment, just like buying a mobile phone. The device is yours to own.
Monthly Care Subscription
A monthly subscription keeps your ResQfone connected and fully supported. Includes: Access to the ResQliv24 24/7 Careline, 4G SIM card, Mobile data, Voice call service, WhatsApp emergency notifications, Continuous platform support, and ResQliv24 Mobile App.
Frequently Asked Questions
Can I use ResQfone outside my home?
Yes. ResQfone works anywhere in Malaysia with 4G network coverage, making it ideal for use both indoors and outdoors.
Does ResQfone require Wi-Fi?
No. It operates independently using a built-in 4G SIM card and does not require Wi-Fi or Bluetooth.
RESQCOMMUNITY
Smart Safety Platform for Retirement Village & Senior Apartment
ResQCommunity is a complete smart safety ecosystem for senior apartments, retirement villages, assisted living facilities, and nursing homes. It integrates ResQfone, ResQWatch, Bluetooth Beacons, and a Digital Command Centre to deliver faster emergency response, proactive care, and greater peace of mind.
Key Features
🚨 Real-time SOS, Fall Detection & No Motion Alerts
Instant emergency alerts triggered by SOS button, automatic fall detection, or prolonged inactivity — ensuring rapid response at all times.
📍 Accurate Indoor Location Tracking
Bluetooth Beacons provide precise indoor positioning, helping staff locate residents quickly during emergencies.
💬 Instant WhatsApp Notifications
Emergency alerts are instantly sent to family members, caregivers, and management via WhatsApp for faster coordination.
❤️ Scheduled Care Calls
Regular care calls for high-risk or isolated seniors to ensure their wellbeing and maintain meaningful connection.
📊 Digital Command Centre
Live monitoring dashboard with real-time alerts, incident reporting, and resident status overview for management teams.
🤖 Future-Ready AI Home Care Integration
Designed to integrate with upcoming AI Home Care capabilities for proactive, personalised senior care.
Ideal For
ResQCommunity helps communities respond faster, care better, and empower seniors to age safely with confidence.
Smart Technology. Connected Care. Safer Communities.
Ai-RESQWATCH (COMING IN 2027)
AI Smart Health & Safety Watch for Active Ageing
Stay Healthy. Stay Active. Stay Protected.
Designed for adults aged 50 and above, ResQWatch is more than a smartwatch. It combines emergency protection, health monitoring, AI-powered care, and lifestyle support to help users age confidently and independently.
With built-in 4G connectivity, ResQWatch keeps you connected to your family, the ResQliv24 Care Team, and your personal AI Home Care Manager — anytime, anywhere.
Key Features
🤖 AI Home Care Manager
Your intelligent care companion helps you stay connected and supported through Regular AI Care Calls, Wellness Check-ins, Family Updates, Health Trend Monitoring, and AI Health Insights.
👤 AI Digital Twin
ResQWatch is designed to work with the future AI Digital Twin, creating a personalised digital care profile that learns your daily routines, health trends, and preferences — enabling more proactive support and earlier identification of changes that may require attention.
❤️ Health Monitoring
Monitor your daily health with built-in sensors for Heart Rate, Blood Oxygen (SpO₂), Daily Steps, and Activity Tracking — helping you stay informed and encouraging a healthier lifestyle.
🚨 Emergency Protection
SOS Emergency Button, Automatic Fall Detection, Nationwide 4G Connectivity, Two-Way Voice Communication, 24/7 Careline Support, No Motion Alert, and GPS Location Tracking.
🔔 Smart Daily Reminders
Stay organised with personalised reminders for Medication, Exercise, Care Calls, and your Daily Wellness Routine.
👨👩👧 Lifestyle & Care Concierge
The ResQliv24 Care Team can help arrange Doctor Appointments, Ambulance Services, Medical Escort, TCM Visits, Professional Caregivers, and Companion for Shopping or Hospital Visits.
Ideal For
Why Choose ResQWatch?
- ✔ Emergency protection and health monitoring in one device
- ✔ AI-powered care and wellness support
- ✔ 24/7 Careline assistance
- ✔ Lifestyle concierge services
- ✔ Family connected through WhatsApp alerts
- ✔ Future-ready AI Digital Twin integration
- ✔ Designed to help you age actively, safely, and independently
Frequently Asked Questions
Is ResQWatch only for seniors?
No. ResQWatch is designed for adults aged 50 and above who want to stay active, monitor their health, and enjoy greater peace of mind.
Does it require Wi-Fi?
No. ResQWatch includes a built-in 4G SIM card, allowing it to operate independently without Wi-Fi or Bluetooth.
Can it replace my smartwatch?
ResQWatch focuses on what matters most for healthy ageing — emergency protection, health monitoring, AI-supported care, and family connectivity — making it more than a traditional smartwatch.
ResQWatch is not just a wearable device. It is your personal health companion, emergency protector, and AI-powered care partner — helping you stay healthy, connected, and independent every day.
ResQWatch — Live Actively. Age Confidently.
RESQHOME
4G Emergency SOS Pull Cord for Retirement Homes & Assisted Living
Reliable Emergency Protection. Safer Communities. Greater Peace of Mind.
ResQHome is a professional 4G emergency SOS system designed specifically for retirement villages, assisted living facilities, nursing homes, rehabilitation centres, and senior care communities.
Key Features
🚨 One-Touch SOS Emergency Button
Residents can instantly request assistance by pressing the large emergency SOS button. Ideal for seniors with limited mobility or during sudden medical emergencies.
🆘 Emergency Pull Cord
A long emergency pull cord extends close to floor level, allowing residents who have fallen to activate the alarm even when they are unable to stand. This provides additional protection in bathrooms, where falls are most likely to occur.
📱 Instant WhatsApp Notifications
Emergency notifications are immediately sent to the Management Office, Security Personnel, and Designated Staff — allowing faster response and better coordination.
📞 Two-Way Voice Communication
Communicate directly with the resident through the built-in speaker and microphone. Staff can assess the situation before arriving, providing reassurance while coordinating assistance.
📡 Nationwide 4G Connectivity
Powered by a built-in 4G SIM card. No Wi-Fi required. No Bluetooth required. Reliable nationwide connectivity with easy deployment across multiple buildings.
🔋 Ultra Long Battery Life
Designed for continuous operation with a battery life of up to 1.5 years, reducing maintenance and battery replacement costs.
💧 Water Resistant (IP67)
With an IP67 water-resistant rating, ResQHome is suitable for installation in bathrooms and other damp environments where slips and falls commonly occur.
🛠 Easy Installation
No wall hacking. No complicated wiring. Simply mount the device where protection is needed. Perfect for both new and existing facilities.
🖥 Digital Command Centre Integration
ResQHome integrates seamlessly with the ResQliv24 Digital Command Centre, providing facility management with a centralised platform to monitor and manage all emergency devices.
📊 Incident History & Reporting
Every emergency activation is automatically recorded in the Digital Command Centre, providing management with a complete history of incidents and responses.
Recommended Installation Areas
ResQHome is ideal for installation in locations where seniors may require immediate assistance.
Ideal For
Real-Life Scenario — Mr. Wong, Age 82
Mr. Wong slipped while entering the bathroom and was unable to stand. He reached for the emergency pull cord beside the toilet. Within seconds, an emergency notification was sent to the retirement home's management office and security team. A caregiver immediately communicated with Mr. Wong through the device's two-way voice feature while another staff member proceeded to the bathroom to provide assistance. The entire incident, including response time and follow-up actions, was automatically recorded in the Digital Command Centre for future reference and quality improvement.
Frequently Asked Questions
Does ResQHome require Wi-Fi?
No. ResQHome operates independently using a built-in 4G SIM card and does not require Wi-Fi or Bluetooth.
Can it be installed in bathrooms?
Yes. ResQHome is rated IP67 water-resistant, making it suitable for bathrooms and other wet areas.
What happens when the SOS button or pull cord is activated?
Emergency notifications are immediately sent to designated management staff and security personnel. Staff can communicate with the resident through the built-in two-way voice feature and coordinate assistance promptly.
How long does the battery last?
The battery is designed to last up to 1.5 years under normal operating conditions, reducing maintenance requirements.
Can multiple ResQHome devices be managed together?
Yes. Multiple ResQHome devices can be connected to the ResQliv24 Digital Command Centre, enabling centralised monitoring, device management, and incident reporting across the entire facility.
Is ResQHome suitable for existing retirement homes?
Yes. Its wireless 4G design means it can be deployed quickly without major renovation or rewiring, making it ideal for both new developments and existing senior care facilities.
ResQHome is more than an emergency button — it is part of the ResQliv24 Ageing-in-Place Ecosystem, combining smart technology, real-time communication, and centralised management to create a safer, more responsive environment for seniors, caregivers, and home operators.
ResQHome — Reliable Protection. Connected Care. Peace of Mind.